Advisor – Tauira Support
Mō mātou | About us
As a proudly kaupapa Māori tertiary educator, ‘tauira success’ is our mission and ‘whānau transformation through education’ is our vision, guiding our commitment to delivering quality education programmes underpinned by Māori culture and values.
Our kaimahi enjoy a whānau-friendly workplace and a great range of benefits to support the wellbeing of them and their whānau
- Free health and life insurance for permanent employees
- Four extra annual leave days to celebrate Matariki and the holiday season
- An awesome wellness programme that offers free events and services to support your physical and mental wellbeing.
- Free on-site carparking
Mō tēnei mahi | About this job
Role:
Permanent Full Time
Location:
Gisborne while helping out online tauira as required
Hours: 37.5 hours per week
Days: Between Monday - Sunday
Salary:
$63,395 - $79,245
The primary function of the Advisor – Tauira Support is to provide high quality professional support to tauira across a comprehensive range of services. This role ensures tauira requests and issues are addressed, removing barriers to learning through direct support and collaboration with kaimahi to achieve tauira success. In this role you will:
- Deliver timely, high-quality professional support to tauira
- Manage administrative tasks; including confidential handling and appropriate filing of paperwork
- Respond to tauira complaints promptly, maintaining professionalism, strict confidentiality
- Ensure all tauira are aware of how to contact tauira support services
- Information is appropriately filed and managed
Mōu | About you
We are looking for someone who has the following:
- Bachelor Degree in Education, Psychology or Sociology
- 2+ years’ experience in an education or social services type role
- Excellent verbal and written communication abilities to effectively interact with tauira, kaimahi and stakeholders
- Ability to facilitate clear, empathetic, and culturally sensitive kōrero
- Proven ability to deliver time support, addressing requests and issues promptly.
As a kaupapa Māori organisation, your willingness to participate in cultural activities and develop an understanding of Āhuatanga Māori (values, culture and tikanga) is desirable.
Kua whati te tai, tono mai! | Apply today!
If we’ve outlined a role that matches your capabilities and aspirations, and a workplace that appeals, apply asap as we will close off the advertisement when we find a suitable candidate.
A position description is available on our careers website. For any other queries, please email jobs@twoa.ac.nz
