Advisor - Tauira Support

About us

Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution and the world’s largest indigenous tertiary educator, and we’ve been providing transformational education opportunities to New Zealanders for nearly 40 years.  Our vision of ‘Whānau transformation through education’ drives our commitment to being at the forefront of tertiary education underpinned by Māori culture and values. 

Our kaimahi (employees) enjoy a whānau-friendly workplace where everyone is encouraged to be themselves.  In return for their contribution, we offer kaimahi a range of benefits including:

• Free health and life insurance for permanent employees.
• Four extra annual leave days to celebrate Matariki and the Christmas/New Year season.
• Special leave available for sporting or cultural events.
• Tau Ora programmes that encourage wellbeing and inclusion.
• Free car parking.

About this role

We are currently on the lookout for someone to join our team as an Advisor – Tauira Support on a permanent on a full time basis (37.5 hours per week) basis based at Hokowhitu campus, Palmerston North.

As our Advisor – Tauira Support, your primary responsibility is to provide professional support services tailored to meet the individual needs of our tauira. You will work closely with tauira, addressing various challenges they may encounter and guiding them towards successful outcomes.

As a pillar of support, addressing a wide range of issues that our tauira may face, including academic challenges, attendance issues, career guidance, enrolment procedures and more. You will actively engage in problem-solving and barrier removal to foster an environment conducive to learning and growth. You will also communicate with fellow advisors and kaimahi to ensure a cohesive approach to supporting our tauira and achieving positive outcomes.

About you

You will bring with you the following:

• A bachelor’s degree in a field relevant to education, psychology, or sociology.
• Full New Zealand driver’s license.
• 2+ years’ experience in an education or social services type role.
• Excellent written and oral communication skills.
• Proven ability to coach, mentor and build relationships with people at all levels.
• Intermediate user knowledge of Microsoft Suite applications.

As a kaupapa Māori organisation, your willingness to participate in cultural activities and develop an understanding of Āhuatanga Māori (values, culture and tikanga) is desirable.

Apply today!

We are currently closed for the Christmas/New Year period. Applications close 20 January 2025. We will review all applications when we return to mahi. 

A position description is available on our career’s website.  For any other queries, please email jobs@twoa.ac.nz