Coach - Youth Services

Mō mātou | About us

As a proudly kaupapa Māori tertiary educator, ‘tauira success’ is our mission and ‘whānau transformation through education’ is our vision, guiding our commitment to delivering quality education programmes underpinned by Māori culture and values.

Our kaimahi (employees) enjoy a whānau-friendly workplace and a great range of benefits to support their wellbeing and that of their whānau:

• Free Southern Cross health insurance and life insurance.
• Four extra leave days each year to celebrate Matariki and Christmas, plus special leave available for those involved in cultural or sporting events.
• Flexible work hours for non-rostered positions and work-from-home options for positions that can be performed away from the office.
• Free car parking at our main campuses.

Mō tēnei mahi | About this job

Do you believe in the potential of young people? Are you passionate about helping rangatahi navigate life’s challenges and discover new pathways to a brighter future? We’re looking for a dedicated Coach – Youth Services to join our team and make a real difference. This is a permanent, full-time (37.5 hours per week) position, based in Hamilton.

As a Coach – Youth Servies, you will work closely with rangatahi providing personalised, wrap around support, to help them step confidently into education, training, or work-based learning.

This is not your average desk job – it’s hands on, heart-led, and deeply rewarding. You’ll build trusted relationships, walk alongside young people through life’s ups and downs, and celebrate their milestones as they move towards independence and success.  You will also:

• Welcoming rangatahi into the Youth Service and supporting their enrolment
• Carrying out strengths-based assessments and creating tailored plans focused on education, training, or employment goals
• Connecting rangatahi to services, opportunities, and resources that remove barriers and build confidence
• Providing regular, intensive one-on-one support to ensure rangatahi stay engaged and empowered on their journey

Mōu | About you

The ideal person is empathetic, culturally grounded, and driven to uplift rangatahi by building strong relationships, navigating barriers, and guiding them toward meaningful opportunities.

You will also bring with you:

• Bachelors degree in Social Work, Education, Psychology, or a related field
• Certificate in Youth Work (Level 4)
• Full New Zealand Class 1 Driver’s License
• 4+ years’ experience in social services, education, or a similar field
• 2+ years’ experience facilitating group sessions or workshops
• 4+ years’ experience working with Māori and/or Pasifika communities
• 4+ years’ experience providing intensive case management or mentoring for rangatahi
• Confident using social media platforms to connect with and engage rangatahi

As a kaupapa Māori organisation, your willingness to participate in cultural activities and develop an understanding of Āhuatanga Māori (values, culture and tikanga) will be key.

Kua whati te tai, tono mai! | Apply today!

If we’ve outlined a role that matches your capabilities and aspirations, and a workplace that appeals, apply today as applications will close as soon as we have a suitable shortlist.

A position description is available on our career’s website.  For any other queries, please email jobs@twoa.ac.nz